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FAQ
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1. What types of events do you cater to?We cater to a wide range of events—private dinners, intimate gatherings, weddings, corporate events, birthdays, holiday parties, and more. Whether it's a formal event or a relaxed get-together, we tailor the experience to fit your vision.
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2. Do you offer customized menus?Yes! Every menu is uniquely crafted to suit your event’s theme, your preferences, and any dietary needs. We don’t believe in one-size-fits-all food—we collaborate with you to make it special.
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3. Do you offer vegan, vegetarian, or plant-based options.Absolutely. We love creating vibrant and satisfying dishes for plant-based, vegetarian, and vegan guests.
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4. Can you accommodate food allergies or dietary restrictions?Yes, we take dietary needs seriously. We offer allergy-conscious options including gluten-free, dairy-free, nut-free, and more. Let us know during booking, and we’ll plan your menu accordingly.
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5. Do you offer private chef services as well as catering?Yes! We offer both private chef experiences and full-service catering. Whether you want an intimate chef-prepared dinner at home or an elegant catered event with a mobile sushi station, we’ve got you covered.
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6. What’s the process to book your services?Submit the Contact Form inquiry via our website page Contact US or email us and we will fill in the form with you via phone call. We’ll respond within 2 business days with a proposal menu and quote or request for more info. Once you approve the quote and menu, a 50% deposit secures your date.
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7. What information should I include in my inquiry?To help us serve you faster, please include: Event date & time Guest count Type of event Location Preferred budget Dietary needs or food preferences Any theme or menu ideas The more info we get from you, the faster and smoother the process!
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8. How long does it take to receive a quote or menu proposal?After our first phone call meeting with the client we respond within 2 business days. Since every menu is customized, we take the time to get it just right.
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9. Can I make changes to my booking later on?Yes—changes to guest count or menu are typically accepted up to 7 days before the event, depending on event scale.
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10. How quickly do you respond to inquiriesAs a small business, we reply within 2 business days. Every inquiry gets our full attention—thank you for your patience.
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11. Are you licensed and insured?Yes. We are licensed and insured to operate as a catering and private chef business.
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12. What makes your business unique?We’re small but mighty—offering deeply personalized, heartfelt service with an emphasis on high-quality ingredients, creativity, and warmth. Every dish is prepared with care, and every client matters.
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13. Can I schedule a consultation before booking?Yes! If you'd like to speak with us before booking, we’re happy to set up a call or tasting (when available).
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14. How is pricing determined?Our pricing is customized for each event, based on several factors including: Menu selections Final guest count Type of service (buffet, plated, family-style, etc.) Staffing needs Event location and logistics We do not charge per person with a fixed rate. Instead, we calculate a total event cost based on your final guest count and service needs. Generally, the cost per guest becomes more economical as your guest count increases. Smaller events tend to have a higher cost per person because fixed costs (ingredients, prep time, staffing, travel, etc.) are distributed among fewer people. Larger events benefit from better economies of scale, which allows us to offer a more competitive per-guest value. So while smaller events may have a slightly higher cost per person, the overall total cost will still be lower than a large-scale event. We’re happy to walk you through a quote so you can clearly see how the costs break down. Every event is different, and we’re here to make it work for your vision and budget.
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15. Do you require a deposit?Yes, a 50% deposit is required to confirm your booking. Full payment at the date of your event.
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16. What forms of payment do you accept?We accept Zelle( 0% fee), Checks( 0% fee), Cash( 0% fee), Major credit/debit cards ( 2.99% fee), bank transfers ( 1% fee), and some digital wallets( 3.75% fee). Let us know what works best for you..
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19. Are gratuities included in the price?No, gratuity is not included but is greatly appreciated. You can add it voluntarily or include it in your final invoice if you'd like.
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20. Do you provide staff for service?Yes, we can arrange professional serving staff and chefs, depending on the size and style of your event. While we do not directly provide bartending services, we work with trusted local bartending companies and are happy to refer you to our preferred partners. Please note that we do not serve or supply alcoholic beverages directly, but we’re glad to help coordinate these services through our network.
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21. Do you provide tableware, rentals, or decor?Yes—upon request, we provide tableware and serveware for buffet or sit-down service. Our serveware includes a curated selection of stoneware and porcelain platters, creating a refined and elegant presentation. We also offer palm leaf plates and bamboo chopsticks for a more natural, eco-friendly aesthetic. For certain events, we can also provide a mobile sushi station, perfect for outdoor gatherings or live sushi preparation experiences. This setup adds a special, interactive touch to your event and allows guests to enjoy freshly rolled sushi on-site. Please let us know during your planning phase if you'd like to include any of these elements, and we’ll incorporate them into your quote.
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16. What forms of payment do you accept?We accept Zelle( 0% fee), Checks( 0% fee), Cash( 0% fee), Major credit/debit cards ( 2.99% fee), bank transfers ( 1% fee), and some digital wallets( 3.75% fee). Let us know what works best for you..
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19. Are gratuities included in the price?No, gratuity is not included but is greatly appreciated. You can add it voluntarily or include it in your final invoice if you'd like.
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Do you offer delivery or pickup?We currently do not offer pickup for local clients in San Diego by arrangement. However, we have made exceptions. Delivery options may be available depending on the event size and location—please ask during your inquiry.
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Do you offer shipping for gifts from your store?Not at this time except T-shirt that we do ship them and digital files!! . Our shipping services for some of the products are still in development. However, if you're local, we may be able to offer customized pickup arrangements or partner delivery solutions.
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Do you cook onsite or deliver prepared food?We specialize in live, onsite culinary experiences, with a focus on Sushi Live Stations and freshly prepared dishes served in real time. At this time, we do not offer delivery services. Our goal is to provide an engaging, high-quality dining experience that is best enjoyed when prepared and served on location. We’re happy to discuss what setup works best for your event space and guest flow.
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What kitchen setup do you need for onsite cooking?A standard residential kitchen usually works fine. We need power outlet, water sink with cold and hot water and rest room access. We’ll discuss your kitchen space ahead of time to make sure we’re well-prepared.
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Can you cater at outdoor or private home venues?Yes, we specialize in adapting to different environments, whether it’s a backyard gathering, home kitchen, or unique event space.
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